2021 Simple Guide Booklet

This booklet includes information about your value added services. For more detailed information, please review the Member Handbook or call Member Services toll-free at 1 (877) 653-0327 (TTY: 7-1-1), 7 days a week, 8:00 am - 8:00 pm Central time.

Mosquito Repellent Benefit:

Over-the-Counter Catalog

The Over-the-Counter Catalog is an additional benefit offered to Cigna CarePlan Members. Cigna CarePlan Members are given $30 each quarter to purchase items in the catalog.

Three easy ways to order:

  1. Call 1 (866) 575-3744 (TTY: 7-1-1) Monday - Friday, 7:00 am - 8:00 pm Central time.
  2. Complete and mail the order form (coming soon).
  3. Login to order through our all-new OTC products website.

Note: Please review your Evidence of Coverage (EOC) for benefit details.

Call: Our over-the-counter provider at 1 (866) 575-3744 (TTY: 7-1-1), Monday — Friday, 7:00 am — 8:00 pm Central time.